Privacy Policy
Last Updated: November 29, 2025
Welcome to Zatara. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Email address
- Password (encrypted and stored securely)
- Name and surname
- Nickname
- Location
- Date of birth (optional)
- Gender
- Profile image
- Preferred postcodes/locations
1.2 Business Information
If you register as a business, we also collect:
- Business name
- Owner name and surname
- Business email address
- Place information (name, location, coordinates, phone, website, social media links)
- Business hours
- Place images and menu images
- Offer details and schedules
1.3 Usage Data
We automatically collect information about how you use our service, including:
- Places you view and interact with
- Offers you activate and redeem
- Receipts you upload (including images, purchase amounts, tips, taxes, dates, and times)
- Reviews you post
- Your location preferences and map interactions
- Language preferences
1.4 Technical Data
We collect technical information including:
- Authentication tokens (stored securely)
- Device information
- Browser type and version
- IP address
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your account registration and authenticate your identity
- Send you service-related communications, including account verification emails
- Personalize your experience and show you relevant offers and places
- Process offer activations and track receipt submissions
- Enable businesses to manage their places, offers, and view statistics
- Facilitate communication between users and businesses
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your data is stored on secure servers and:
- Passwords are encrypted using industry-standard hashing algorithms
- Authentication tokens are stored securely
- We use secure connections (HTTPS) for data transmission
- Access to personal data is restricted to authorized personnel only
4. Cookies and Local Storage
We use cookies and local storage to:
- Maintain your authentication session
- Remember your language preferences
- Store your map location and radius preferences
- Cache data to improve performance
- Store your user role (business or regular user)
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.
5. Third-Party Services
5.1 Google Maps
We use Google Maps API and Places API to provide location services, place autocomplete, and map functionality. When you use these features, Google may collect information about your location and usage. Please review Google's Privacy Policy at https://policies.google.com/privacy.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Businesses: When you activate an offer or submit a receipt, relevant information (such as your receipt data) is shared with the business to process the offer redemption.
- Public Information: Your reviews and public profile information (nickname, profile image) may be visible to other users and businesses.
- Service Providers: We may share data with third-party service providers who perform services on our behalf (e.g., hosting, email services).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can access and update your personal information through your account settings.
- Correction: You can correct inaccurate or incomplete information.
- Deletion: You can delete your account and personal information at any time through your account settings or by contacting us.
- Data Portability: You can request a copy of your data in a portable format.
- Opt-Out: You can opt out of certain data collection and processing activities.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
9. Children's Privacy
Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zatara
Mit Barn, Coptfold Hall Farm,
Writtle Road, England, CM4 0EL
Email: team@myzatara.com
Website: zatara.app
Note: This Privacy Policy is effective as of the date listed above. By using our service, you acknowledge that you have read and understood this Privacy Policy.